Eduvance AI – 私隱政策

最後更新日期:2025年5月16日

本私隱政策旨在說明 Eduvance AI(「本公司」、「我們」)如何收集、使用、披露及保護您在使用我們的 Eduvance AI 流動應用程式(「本應用程式」)時所提供的個人資料。

一、我們收集的資料

我們可能收集以下類型的資料:

  • 您提供的個人資料:包括您在註冊帳戶時提供的電郵地址、學校資料(如適用)、以及您選擇提供的其他個人檔案資訊。
  • 用戶內容:當您使用本應用程式的特定功能,例如提交作文以供 AI 分析及評改時,我們會收集您提交的內容。
  • 使用情況資料:我們自動收集有關您如何與本應用程式互動的資料,例如您使用的功能、瀏覽的頁面、互動頻率、錯誤日誌、裝置類型、操作系統版本及 IP 位址。
  • 交易資料:若您訂閱我們的專業版服務,我們不會直接儲存您的完整支付卡資料。付款由第三方支付處理商處理。我們可能會收到有關您交易的確認信息及訂閱狀態。

二、我們如何使用您的資料

您的個人資料將用於以下目的:

  • 提供、營運及維護本應用程式;
  • 建立及管理您的帳戶;
  • 向您提供個性化體驗,包括 AI 生成的學習見解及應試準備材料;
  • 處理您的用戶內容,以提供 AI 評分、回饋及其他相關功能;
  • 處理您的訂閱付款及管理您的訂閱;
  • 回應您的查詢、提供客戶支援及與您溝通,包括發送有關本應用程式的更新及通知;
  • 監察及分析使用趨勢及活動,以改進本應用程式的功能、用戶體驗及 AI 模型的表現;
  • 在免費版應用程式中展示廣告;
  • 遵守適用法律、法規及法律程序;
  • 執行我們的使用條款與條件及保護我們的權利、私隱、安全或財產,及/或我們的關聯公司、您或其他人的權利。

三、資料共享與披露

我們可能在以下情況共享您的個人資料:

  • 第三方服務供應商:我們可能與協助我們營運本應用程式及提供服務的第三方服務供應商共享您的資料。這些服務可能包括雲端寄存、人工智能模型處理(用於處理您的用戶內容以提供相關功能)、支付處理、廣告投放及數據分析等。這些供應商僅獲授權在代表我們執行特定任務時存取您的資料,並有義務保護您的資料。
  • 法律規定:如果法律要求或為回應有效的法律程序(如法院命令或政府要求),我們可能會披露您的資料。
  • 業務轉讓:如果我們涉及合併、收購、重組或出售全部或部分資產,您的資料可能會作為該交易的一部分被轉移。
  • 保護權利:為執行我們的政策、回應索賠、保護我們的權利或他人的安全,我們可能會披露資料。
  • 經您同意:除本私隱政策所述情況外,我們會在徵得您明確同意後才與第三方共享您的個人資料。

四、資料安全

我們致力於保護您的個人資料安全。我們實施適當的技術性及組織性保安措施,以防止未經授權的存取、使用、披露、更改或銷毀您的資料。這些措施包括數據加密(例如在傳輸過程中使用的 HTTPS)以及安全的伺服器基礎設施。然而,沒有任何互聯網傳輸或電子儲存方法是百分之百安全的。

五、資料保留

我們將在您的帳戶有效期間,或為向您提供服務所需的時間內保留您的個人資料。我們亦可能為遵守我們的法律義務、解決爭議及執行我們的協議而保留及使用您的資料。用戶內容(如您提交的作文)可能會被保留以用於持續提供服務及改進我們的 AI 模型,除非您要求刪除。

六、您的權利與選擇

您對您的個人資料擁有以下權利:

  • 查閱權:您有權要求查閱我們持有的關於您的個人資料。
  • 更正權:您有權要求更正任何不準確或不完整的個人資料。
  • 刪除權:您有權要求刪除您的個人資料,惟某些法律或營運規定除外。
  • 退出市場推廣通訊:您可以按照我們市場推廣電郵中的指示選擇不接收該等通訊。

如欲行使這些權利,請透過 support@eduvanceai.com 聯絡我們。

七、兒童私隱

我們的使用條款與條件規定,若用戶未滿其司法管轄區的成年年齡,或為13歲以下兒童,必須由其父母或法定監護人代表其同意條款。我們不會故意收集13歲以下兒童的個人資料,除非已獲得可驗證的父母同意。如果我們得知在未獲得父母同意的情況下收集了13歲以下兒童的個人資料,我們將採取措施盡快刪除該等資料。若家長或監護人得知其子女在未經其同意的情況下向我們提供了個人資料,請立即透過 support@eduvanceai.com 聯絡我們。

八、Cookies 及類似追蹤技術

我們及我們的第三方合作夥伴(如廣告網絡)可能會使用 cookies、像素標籤、裝置識別碼及類似技術來收集有關您與本應用程式互動的資料,以提供個性化內容、投放相關廣告(在免費版本中)及分析使用模式。您可以透過您的裝置設定管理某些追蹤偏好設定(例如廣告識別碼)。

九、私隱政策修訂

我們可能會不時更新本私隱政策。任何修訂將於本應用程式內或我們的官方網站上公佈,並更新本政策頂部的「最後更新日期」。我們建議您定期查閱本私隱政策。在修訂公佈後繼續使用本應用程式即表示您接受該等修訂。

十、聯絡我們

如您對本私隱政策或我們的私隱實務有任何疑問、意見或疑慮,請電郵至 support@eduvanceai.com


Eduvance AI – Privacy Policy

Last updated: May 16, 2025

This Privacy Policy explains how Eduvance AI ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our Eduvance AI mobile application (the "App").

1. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide: This includes your email address, school information (if applicable), and other profile information you choose to provide when you register for an account.
  • User Content: When you use certain features of the App, such as submitting essays for AI analysis and grading, we collect the content you submit.
  • Usage Data: We automatically collect information about how you interact with the App, such as the features you use, pages you visit, frequency of interaction, error logs, device type, operating system version, and IP address.
  • Transaction Information: If you subscribe to our Pro Version, we do not directly store your full payment card details. Payments are processed by third-party payment processors. We may receive confirmation of your transaction and subscription status from them.

2. How We Use Your Information

Your personal information is used for the following purposes:

  • To provide, operate, and maintain the App;
  • To create and manage your account;
  • To provide you with a personalized experience, including AI-generated learning insights and exam preparation materials;
  • To process your User Content to provide AI scoring, feedback, and other related features;
  • To process your subscription payments and manage your subscription;
  • To respond to your inquiries, provide customer support, and communicate with you, including sending updates and notifications about the App;
  • To monitor and analyze usage trends and activities to improve the App's functionality, user experience, and the performance of our AI models;
  • To display advertisements in the free version of the App;
  • To comply with applicable laws, regulations, and legal processes;
  • To enforce our Terms & Conditions and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

3. Data Sharing and Disclosure

We may share your personal information in the following circumstances:

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating the App and providing services. These services may include cloud hosting, artificial intelligence model processing (for processing your User Content to deliver features), payment processing, ad delivery, and data analytics. These providers are authorized to access your information only as necessary to perform specific tasks on our behalf and are obligated to protect your data.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as a court order or government request.
  • Business Transfers: If we are involved in a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Protection of Rights: We may disclose information to enforce our policies, respond to claims, or protect our rights or the safety of others.
  • With Your Consent: Other than as described in this Privacy Policy, we will share your personal information with third parties only with your explicit consent.

4. Data Security

We are committed to protecting the security of your personal information. We implement appropriate technical and organizational security measures to prevent unauthorized access, use, disclosure, alteration, or destruction of your data. These measures include data encryption (e.g., HTTPS in transit) and secure server infrastructure. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. User Content, such as essays you submit, may be retained for ongoing service provision and to improve our AI models, unless you request its deletion.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request correction of any inaccurate or incomplete personal information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal or operational exceptions.
  • Opt-out of Marketing Communications: You can opt out of receiving marketing emails from us by following the instructions in those emails.

To exercise these rights, please contact us at support@eduvanceai.com.

7. Children's Privacy

Our Terms & Conditions require that if a user is under the age of majority in their jurisdiction, or is a child under 13, they must have their parent or legal guardian agree to the Terms on their behalf. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have collected personal information from a child under 13 without such consent, we will take steps to delete that information as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at support@eduvanceai.com.

8. Cookies and Similar Tracking Technologies

We and our third-party partners (such as advertising networks) may use cookies, pixel tags, device identifiers, and similar technologies to collect information about your interactions with the App to provide personalized content, deliver relevant advertisements (in the free version), and analyze usage patterns. You may be able to manage certain tracking preferences through your device settings (e.g., for advertising identifiers).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted within the App or on our official website, and the "Last updated" date at the top of this policy will be revised. We encourage you to review this Privacy Policy periodically. Your continued use of the App after revisions are posted constitutes your acceptance of such revisions.

10. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at support@eduvanceai.com.